Prodotti

Yes. To guarantee the fastest delivery, Mirova Studio orders are shipped via premium international couriers. Under current EU and trade regulations, these fast-tracked lines are subject to local VAT and customs duties upon entering your country.

Because these charges are calculated directly by your local customs authority based on regional laws, they cannot be applied at checkout. To prevent any delivery delays, these fees will be processed by the courier upon arrival and are the sole responsibility of the customer.

Once your order is shipped, you will automatically receive a confirmation email containing your tracking number and a direct link to follow the journey of your package. You can monitor its status and customs clearing in real-time until it reaches your door.

Each order is processed with the utmost care. Standard delivery typically takes 7-12 business days, depending on your location. You will receive a tracking number as soon as your piece is on its way to you, allowing you to follow its journey.

All inquiries should be directed to our central support office at info@mirovastudio.com. Our dedicated department ensures a response timeframe of 24 to 48 business hours. Please include your order reference number in all correspondence to expedite the administrative process.

We accept returns within 14 days of delivery. To be eligible for a refund, the item must be in its original, unused condition, free from any defects, and returned in its original packaging. MIROVA reserves the right to refuse returns that do not meet these hygiene and quality standards.